Product return

According to Part 8 of Art. 8 of the Law of Ukraine "On the Protection of Consumer Rights", food products of proper quality are not subject to exchange or return.

The product can be returned in case of complaints about its quality or improper packaging.

Please contact us immediately on Instagram @healthytradition, by phone (095) 918-86-26viber, (050) 486-53-19viber

To the request, please include information about the place of purchase, storage conditions, the date on the package and a photo of the damaged package and/or product.

We will definitely deal with the situation and its reasons, and we will replace the product for you or refund the payment if necessary.

In the case of payment through the site, the refund takes place on working days within 48 hours from the moment of notification of the refund.

Any case of low-quality goods reported by you is an opportunity for us to improve work processes, so we are grateful in advance for your awareness, concern and understanding. We will be glad to thank you for your help and kind attitude.